Privacy Policy

Effective January 1, 2026

Watertown Concrete, concretewatertown.com, contact@concretewatertown.com

What this policy covers

Watertown Concrete is a concrete contractor in Watertown, SD. This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use it, how long we keep it and what you can ask us to do with it.

It applies to every page of our site, starting with the home page, and to the details you give us when you reach out about a job. You can read more about our business on our About page.

Information you give us

Most of what we know about you is what you tell us. When you fill out the estimate form on our Contact page, call us or email us, you usually share your name, phone number, email address, the address of the property and a description of the job, like a cracked driveway or a new patio.

Our contact form runs on an outside form service, so the details you type are sent through that service to us. We ask only for what we need to answer you and plan a visit, so please don't put payment details or other sensitive information in the form.

Information collected automatically

Like most websites, ours can record basic information when you visit, such as your device and browser type, the pages you looked at, how long you stayed and the general area your connection comes from. We use this to see which pages people find useful and to fix pages that don't work well.

Our site and the tools on it may use cookies, which are small files your browser stores so a site can remember a visit. You can block or delete cookies in your browser settings, and the site will still work for reading pages and sending us a request.

How we use your information

We use your details to answer your questions, set up an estimate at your property, plan and carry out the work, send invoices and follow up after the job. If you contact us about a problem with work we did, we use your records to look into it.

We use the visit information described above to keep the site running and to make it easier to use. We don't sell your personal information, and we don't share it with anyone for their own marketing.

Who we share it with

We share information only when it's needed to run the business or do your job. That can include the companies that host our website, run our contact form or provide our analytics, and suppliers or crew members who need a job address to deliver materials or show up for the work.

We may also share information if the law requires it, or to protect our business, our crew or our customers from fraud or harm.

How long we keep it

We keep your contact and job details for as long as we need them to answer you, finish the work and stand behind it afterward, and for as long as tax, accounting or legal rules require us to keep business records. If you asked for an estimate and didn't book, we don't hold on to your details longer than we have a reason to.

Visit information from analytics tools is kept for the period those tools allow, and it's used in summary form rather than to track you as a person.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct it if it's wrong, or ask us to delete it. We'll do that unless we have to keep a record for legal, tax or warranty reasons, and if so we'll tell you why.

If we've sent you follow-up messages you don't want, tell us and we'll stop. Depending on where you live, you may have other rights under your state's privacy laws, and we'll honor those requests too.

Children's information

Our website is meant for adults arranging work on a property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.

Keeping your information safe

We take reasonable steps to protect the information you give us, and we limit who can see it to the people who need it for your job. No website or email system is completely secure, so we can't promise that information sent over the internet will never be exposed.

Changes to this policy

We may update this policy when our tools or our practices change. The newest version will always be on this page, and if you keep using the site after a change, that version applies.

How to raise a privacy concern

If you have a question about your information or want to make a request, call Watertown Concrete at (605) 954-0565, any day from 7 AM to 10 PM, or reach us through our Contact page. Tell us what you'd like us to do, and we'll reply within 1 business day.

We may ask you to confirm a few details before we change or delete anything, so we know the request is really from you.